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Terms and Conditions 2021-12-02T15:30:52+00:00

Privacy Notice for Universal Support Services Group Limited

Universal Support Services Group Limited provides manned security services to commercial properties throughout the UK.
Our company registration number is 10289772. Our registered office is at Suite 2.14 Universal Square, Devonshire Street
North, Manchester, M12 6JH. The provision of our services and the processing of personal information are within the EU
and the provisions of the General Data Protection Regulation.

Universal Support Services Group Limited is committed to safeguarding the privacy of our customers, our staff and others
we engage with, where personal information is required for legitimate means. This privacy notice, together with the
policies and processes referred in it, sets out the basis on which any personal data we collect from you, or that you provide
to us, will be processed by us.

Universal Support Services Group Limited is a “Data Controller,” which means that we are responsible for deciding how we
hold and use personal information about you. We are required under data protection legislation to notify you of the
information we hold on you.

What information do we collect?

You supply personal data that includes your name, address, other identifiers, necessary to completing a contract, for
meeting legal obligations, for legitimate purposes and where appropriate when consent has been obtained. We hold this
information to enable us to comply with statutory obligations and to pursue our legitimate interests for the purposes set
out in the section below.

How do we use your personal data?

We may use your personal data to:

Auxilium Services offers:

  • Set up officer and customer portfolios for deployment purposes;
  • Comply with our statutory and regulatory obligations;
  • Meet the requirements of British and International standards;
  • Deal with enquiries, requests and other communications made by you relating to service delivery.

If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal
basis which allows us to do so or request your consent to do so

Disclosing your personal data to others

We will not share your personal data with others, unless:

  •  We are under a duty to disclose or share your personal details to comply with any legal obligation or in order to
    enforce or apply our rules for legitimate purposes;
  • Our business enters a joint venture with, or is sold to or merged with another business, we may then share your
    personal details with our new business partners or owners.

Where we store your personal data

We store all your personal details on a secure server within the European Economic area.

How long do we keep your personal data for?

We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention period for
personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from
unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether
we can achieve those purposes through other means and the applicable legal requirements.

How secure is the data?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost,
used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to
those employees, agents, contractors and other third parties who have a legitimate business need to know. They will only
process your personal information on our instructions, and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable
regulator of a suspected breach where we are legally required to do so.

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